The Microsoft support agent will give you a security code-enter it when prompted. Here’s what to do if you’re working with a Microsoft support agent and they tell you to open the Quick Assist app: Windows is a key component of how more than a billion people connect, learn, play and work.

The app connects your computer with the Microsoft support agent’s computer using a remote connection. Today, Panos Panay announced the release and availability of the WindUpdate, the latest version of Windows 11. Use the Quick Assist web app to get help with your computer directly from Microsoft support agents. Control their PC remotely if they allow it. See another person’s screen in a window on your PC. Quick Assist web appįor: Windows 8.1, supported Windows Server versions, supported macOS versions Quick Assist makes it easy to connect to a friends PC from your own. Option 3: Select the Search bar or Search icon, enter quick assist, then select Quick Assist in the list of results.Īfter Quick Assist opens, enter the code provided to you by Microsoft. In Windows 10: Select Start > Windows Accessories > Quick Assist. To keep your remote assistance sessions secure, you must download the new Quick Assist from the Microsoft Store, which will also be retired in the first quarter of 2023. In Windows 11: Select Start > All apps > Quick Assist. But since April 27, 2022, the remote assistance with Quick Assist has changed, and it will no longer be a built-in tool integrated into Windows 10/11. Option 1: Press Ctrl + Windows logo key + Q at the same time. To open Quick Assist on your Windows 10/11 PC, do one of the following: Important: You might need to update Quick Assist to continue using it.

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